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Consumer Data & Privacy Policy

Consumer Data & Privacy Policy

Last Updated: 2 October 2025
Effective Date: 22 September 2025

1. Introduction
 

Still Standing Apparel (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Consumer Data & Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through our website (www.shopstillstanding.com).

By using our Site or providing your personal data, you consent to the practices described in this Policy.
 

2. Scope
 

This Policy applies to all visitors, customers, and users of our Site, including prospective buyers, registered users, and newsletter subscribers. Depending on your location, additional legal protections may apply (for example, under POPIA in South Africa, GDPR in the EU, or other applicable laws).
 

3. Personal Data We Collect
 

a) Information You Provide Directly

  • Identity Data: Name, title, username

  • Contact Data: Email address, phone number, shipping and billing addresses

  • Payment Data: Payment card details or payment confirmations via secure third-party processors

  • Order Data: Items purchased, delivery preferences, purchase history

  • Account / Login Data: Username, password

  • Communications Data: Messages, feedback, reviews

  • Marketing Preferences: Newsletter subscriptions and other marketing opt-ins
     

b) Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, click paths, session duration

  • Cookies & Tracking: Tracking site activity, cart contents, and user preferences

  • Analytics Data: Aggregated statistics to improve site performance and user experience

4. How We Use Your Data

Purpose
 

  • Process and fulfill orders

  • Manage your account and provide support

  • Communicate updates and confirmations

  • Marketing and promotions (with consent)

  • Improve Site experience

  • Detect and prevent fraud or abuse

  • Comply with legal obligations

Types of Data
 

  • Identity, Contact, Payment, Order Data

  • Account/Login, Contact, Communications Data

  • Contact, Communications Data

  • Contact, Marketing Preferences

  • Device & Usage, Analytics Data

  • Device & Usage, Order Data

  • All relevant data

Legal Basis
 

  • Performance of contract

  • Performance of contract / legitimate interest

  • Performance of contract / legitimate interest

  • Consent

  • Legitimate interest

  • Legitimate interest / legal obligation

  • Legal obligation

5. Sharing Your Data
 

We may share your data in the following ways:

  • Service Providers: Payment processors, shipping, analytics, marketing, hosting

  • Business Transfers: In case of sale, merger, or reorganization

  • Legal Requirements: To comply with lawful requests or enforce our rights

  • With Consent: Only when you authorize us to do so
     

6. Cookies & Tracking
 

We use cookies and tracking technologies to enhance your experience, remember preferences, and analyze usage. Third-party providers may also use their own tracking technologies. You can manage cookies through your browser settings.
 

7. Data Retention
 

We retain your data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
 

8. Security
 

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration.
 

9. Your Rights
 

Depending on your location, you may have rights to:

  • Access, correct, or update your personal data

  • Request deletion or restriction of processing

  • Withdraw consent for marketing communications

  • Request data portability

  • Lodge a complaint with a relevant authority

To exercise your rights, contact us using the details below.
 

10. Cross-Border Transfers
 

Your data may be processed or stored in countries outside your jurisdiction. We ensure appropriate safeguards to protect your data during such transfers.
 

11. Minors
 

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from minors.
 

12. Changes to This Policy
 

We may update this Policy from time to time. The Last Updated date will reflect the most recent changes. Continued use of the Site constitutes acceptance of the updated Policy.
 

13. Contact Information
 

Still Standing Apparel
Address: 51 Bradford Close, Parklands, Cape Town, South Africa
Email: info@stillstanding.com
Phone: +27 76 027 9183

Based in

Cape Town
South Africa

Phone

+27 66 052 1874

Email

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